Shipping policy
At Mansuri, we are committed to delivering a smooth and reliable shopping experience. Our shipping process is clear and straightforward, and we offer Free Shipping on all orders within the United Kingdom.
1. Shipping Areas
This shipping policy applies exclusively to all deliveries within the United Kingdom.
2. Delivery Timeframes
Estimated delivery times are calculated in business days (Monday to Friday, excluding UK public holidays).
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Order Cutoff Time: 5:00 PM (GMT). Orders placed after this time will be processed the following business day.
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Order Handling Time: 1–2 business days.
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Transit Time: 7–8 business days.
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Total Estimated Delivery: 8–10 business days (this includes both processing and transit times).
3. Shipping Carriers
We work with reliable carriers to ensure your orders are delivered safely:
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Royal Mail, Evri, DPD, or UPS.
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Note: Carrier selection may vary depending on package size and delivery location.
4. Shipping Costs
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Free Shipping: All UK orders are eligible for free delivery, with no minimum purchase required.
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All-Inclusive Pricing: The price shown at checkout is the final price, including VAT. There are no additional customs duties or hidden taxes for orders delivered within the United Kingdom.
5. Delivery Issues
If your package is delayed, lost, or otherwise affected, please contact our customer service team immediately at contact@mansuristore.com
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Important: Any missing packages must be reported within 7 days of the estimated delivery date so we can work with the carrier to resolve the issue promptly.
6. Order Tracking
Once your order has been dispatched, you will receive an email confirmation containing your unique tracking number. You can follow the progress of your package directly via the tracking link provided in that email.
Contact information
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Store Name: Mansuri
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Email: contact@mansuristore.com
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Phone: +447418352329
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Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)
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Response Time: Within 1 business day